PC file recovery
Data Recovery
First-pass recovery support for missing files, damaged drives, deleted folders, and backup confusion.
Use this service when files are missing or a drive is unhealthy and you need the safest practical first step.
Problem symptoms
Common signs this service fits
- Files or folders disappeared, were deleted, or will not open
- External drive, USB drive, or memory card mounts inconsistently
- Windows asks to format a drive before you can view files
- Backups exist but it is unclear which copy is current or complete
Service includes
What the service includes
- First-pass drive and file-system triage before risky writes continue
- Recovery of accessible files using practical software-level tools
- Backup, cloud folder, and alternate-device checks
- Handoff notes for what was recovered and whether lab recovery is the next step
Not included
What it does not include
- Clean-room recovery, platter repair, soldering, or physical drive rebuilding
- Guaranteed recovery from failed, encrypted, overwritten, or severely damaged media
- Replacement drives, external storage, cloud storage, or paid recovery software
- Forensic chain-of-custody work or legal evidence handling
Support ticket fallback
Not sure checkout is the right first step?
Open a ticket with the service context prefilled. That keeps unclear cases out of the wrong checkout lane.